Return & Refund Policy

Clear steps for damaged, incorrect, missing, or cancelled Meetha Paan orders.

Report an order issue

Contact Nature’s Trunk within 7 days of delivery if your order is incorrect or eligible for return. Damage in transit or a lost-parcel claim should be reported within 2 days of delivery or the expected delivery event.

• Email digitalharvesta7@gmail.com with your order number, courier docket or tracking details, photographs where relevant, and a short explanation.
• Keep the product unopened, unused, and in its original packaging while the request is reviewed.
• Eligibility is confirmed after the support team inspects the information and, when required, the returned item.

Replacement and refund eligibility

Incorrect, incomplete, or damaged orders can be replaced without an additional product or delivery charge after verification. Refunds are considered for damaged or incorrect prepaid orders. Food products cannot be returned because of a change of preference.

Cancellations

An order cancelled before shipment is eligible for a full refund. Once an order has shipped, the actual two-way shipping and handling cost is deducted, up to ₹350 and never more than the amount paid. Partial order cancellations are not supported. See the Cancellation Policy for the full process.

Refund timing

Approved refunds are initiated to the original payment account, normally within 2 business days after authorization. Banks and payment providers may take an additional 4–8 days to show the credit. Applicable shipping or restocking deductions may be removed from the refund.

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